Marin Honda ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our SMS messaging program.
1. Information We Collect
We may collect the following information:
- Personal information you voluntarily provide, including your name, phone number, email address, mailing address, and vehicle information.
- Information submitted when requesting a quote, scheduling service, purchasing a vehicle, applying for financing, or contacting us.
- Information related to your participation in our SMS messaging program, including your mobile phone number, opt-in and opt-out status, message history, and communication preferences.
- Website usage information, including IP address, browser type, device information, cookies, and pages visited.
2. How We Use Your Information
We use your information to:
- Provide and manage our vehicle sales, service, financing, and customer support.
- Schedule and confirm service appointments.
- Send appointment reminders, service updates, vehicle purchase information, promotional offers, dealership events, customer satisfaction surveys, and other dealership-related communications.
- Respond to your questions and customer service requests.
- Improve our website, products, services, and customer experience.
- Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
Marin Honda does not sell or rent your personal information.
We may share your information with:
- Trusted service providers that assist us in operating our dealership, website, CRM systems, and SMS messaging platform.
- Honda Motor Co., American Honda Motor Co., Inc., and affiliated service providers when necessary to provide products, warranties, recalls, or customer support.
- Government agencies, law enforcement, or regulatory authorities when required by applicable law or legal process.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard security practices.
5. Your Choices
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
For assistance, reply HELP to any SMS message or contact us directly.
You may also contact Marin Honda to update or correct your personal information where applicable.
6. Children's Privacy
Our website and SMS messaging services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our website or SMS messaging services constitutes acceptance of any updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Marin Honda
445 Francisco Blvd E
San Rafael, CA 94901
Phone: (415) 456-8030
Website: https://www.marinhonda.com